Privacy Policy

Privacy Policy for https://gohighlevel-for-hvac-contractors.scoopstorm.com

Introduction

Welcome to https://gohighlevel-for-hvac-contractors.scoopstorm.com (referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring the protection of your privacy and personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from visitors and users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://gohighlevel-for-hvac-contractors.scoopstorm.com.
  2. Any associated mobile or desktop applications.
  3. Services and products offered through these platforms.
  4. Interactions between users and our systems, whether online or via phone/text messages.

Please note that this policy does not extend to third-party websites, services, or applications linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your activities within our applications and services are subject to this policy. This includes any interactions that require account creation or profile setup.
  2. Visiting Our Websites: If you navigate through our websites linked to this Privacy Statement, your visit will be governed by these policies.
  3. Communications from Us: We may reach out via email, calls, or text messages/SMS for various purposes, including newsletters, promotional offers, account updates, or customer support. Your communication preferences and consent play a crucial role in this process.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and provide tailored services:

  1. Account Information: This includes user names, email addresses, and passwords used to access our systems.
  2. Payment Information: We securely store data related to transactions, including payment card details, billing addresses, and order history.
  3. Financial Information: For users opting for premium services or subscriptions, we may collect bank account details for seamless billing.
  4. Purchase Information: Details about products or services purchased from our platform, such as transaction dates, quantities, and item descriptions.
  5. Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, mobile phone numbers, or other tracking technologies used by your browser or mobile device.
  6. Location Data: With your consent, we can gather information about your location to provide personalized services or geotargeted content.
  7. Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us contribute to our product improvements.
  8. Social Media Information: If you connect our services to your social media accounts, we may access your public profile information, including name, location, and interests.
  9. Product Interest: We track user interactions with our products to understand preferences and improve offerings.

This data is collected through direct user input, server logs, cookies, and other similar technologies. Additionally, third-party partners or service providers may share personal data with us for specific purposes, adhering to their own privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure the basic functions of our site, such as enabling account login or maintaining user preferences.
  2. Preference Cookies: They remember your choices and settings to personalize your online experience.
  3. Analytics Cookies: Used by our analytics providers to collect aggregated data about website usage, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted or blocked.

Data Retention and Deletion

We have established clear guidelines for retaining and deleting personal data:

  1. Retention: We retain personal data as long as necessary for the purpose it was collected, including legal obligations, compliance, dispute resolution, or to protect our legitimate business interests.
  2. Deletion: Once the retention period expires or upon your request, we anonymize or delete the data from our systems. This process ensures that your information is not linked to your identity after a certain point.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  1. Encryption: We utilize industry-standard encryption methods to protect data during transit and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Regular Audits and Updates: Our security measures are regularly reviewed, updated, and tested to mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Regulations)

Depending on your location, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with information about how it is used and shared.
  2. Rectification: The right to request corrections for inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can ask us to delete your personal data from our systems.
  4. Restriction: You may limit the use of your personal data for specific purposes.
  5. Portability: The ability to request a copy of your personal data in a structured, commonly used format.
  6. Objection: Oppose the processing of your personal data for certain purposes.
  7. Non-Discrimination: You have the right to complain to us or relevant supervisory authorities if you believe we have discriminated against you due to certain activities related to your personal data.

To exercise these rights, please contact our privacy team through the channels provided in this policy. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage you to review it regularly. Continuous use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us

For any questions regarding privacy, data usage, or this policy, please reach out to our dedicated privacy team:

  • Email: [email protected]
  • Mail: Privacy Team, gohighlevel-for-hvac-contractors, [Your Address]

We value your trust in us, and our commitment to protecting your privacy is unwavering.